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Stories on Maritime Leadership

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Social Media for Seafarers: The Digital Semaphore

social media2

 

 

 

“You are what you share.”

― Charles W. Leadbeater, We Think: The Power Of Mass Creativity


Social media for seafarers is almost a lifeline- giving them the ability to connect with friends and family even from the opposite corner of the globe. It connects, informs and entertains. I certainly love seeing pictures of sunrises from the middle of the Pacific, or time-lapse videos of ships passing through canals.

But like every technology, it pays to use it smartly. The rules for social media use for mariners are just about the same as for other professionals- these are more than social graces- they are practical.

social media

Legal implications

What you post on the internet never goes away- never ever. It is common for employers, insurers and law-enforcement agencies to check your online profile. Before you share anything, ask yourself if you would be comfortable having your family or colleagues read about it?

If you’re frustrated with things happening at work or in your life- social media is not the place to vent. Besides, offensive or untrue posts can give sufficient reason for disciplinary, or even legal action.

Few weeks ago, a video of a seafarer being killed by a wire under tension was shared on social media. Though this was a shocking video which can help understand the dangers at sea- such graphic images are hard for family members of the deceased seafarer to watch. In any case, it is unwise to post personal injury photos and videos as these can have serious impact on legal or claims proceedings.

Ensure what you post complies with the laws of your state, or the place that you are visiting. Do not share anything which could contravene intellectual property laws (photos, movies, technical manuals for example).

These days it’s quite common to see drone photography of ships appear on social media. Be aware of local regulations (and fines) for the use of drones in port.

Security

Do you put up a poster outside your house to tell everyone where you are travelling- especially when you are going to join ship for several months? If not- why do it online? Do check the privacy settings for your accounts- including the geo-tag options.

When sharing pictures of friends and family, especially young children- take care. Ask your friends or colleagues if they’re OK with you sharing a photo with them online.

Do change your passwords every three months and check routinely that your account has not been hacked.

Company Policy

Read your company policy on social media use. Check what you can share, and what you cannot about the company. If in doubt, ask your HR Department. Particularly check if you are allowed to share photos and documents of your ships, especially:

• The location and cargo on your ship. This information in the wrong hands could be used for targeted piracy, smuggling or theft.
• Maintenance work, especially that done in dry-dock.
• Demolition photos of the ship. Even if the ship was recycled in compliance with the relevant conventions, these photos could end up on newsfeeds and raise un-necessary questions.
• Security arrangements on the ship or in the port.
• Emergencies. While it’s good to capture evidence on camera, beware of sharing it with the external world, especially the media- it can hurt your employer’s position and reputation.

Even an innocuous photo- such as of crew celebrating with non-alcoholic beer can create a negative perception. Once the images are out there, damage control is difficult. You don’t have to share everything that’s going on in your life, or all that you feel.

What you like, comment, or share is watched by the world and recorded for ever. Think before you post.

Distraction

In August 2007, a collision between the fishing vessel Vertrouwen and the motor cruiser James 2 resulted in the cruiser sinking with loss of 3 lives. Vertrouwen’s skipper used his mobile phone to send a message on social media to a friend and neglected his lookout duties.1

Do not use social media during work hours, especially if you are on watch. Period.

Are you neglecting your normal relationships?

Be mindful if your internet activity is weakening your social interaction with your shipmates while at sea. The ship is your home away from home. Nothing can replace the good time and support one can share during face-to-face conversations. Sadly, most ships these days don’t even bother to have a TV in their lounge- and seafarers stick to their own personal devices. Is it then a coincidence that suicide rates among seafarers have tripled since 2014?2

That said, I’ve met some very interesting people through social media, and learned a lot in the process. I don’t even have to remember birthdays- I get prompts so I can wish my friends on their special day.

With around 2.5 billion social network users worldwide, and growing- it’s a powerful tool. Use it effectively, and - stay social.

And please share this post!

 


Captain VS Parani, FNI, FICS, CMarTech-IMarEST is the author of Golden Stripes- Leadership on the High Seas.

1: MAIB report 02/2018
2. https://www.ukchamberofshipping.com/latest/breaking-taboo-seafarer-mental-health/

Related link: Intertanko Social Media guidance for seafarers http://www.intertanko.com/upload/106576/Social_Media_Guidance.pdf

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Steer Your ‘Leader’ Ship

golden stripes

‘The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it’.

- Peter F. Drucker, management expert

 

 

 

Most of us maritime professionals may, through our competency exams, diplomas and training courses, gradually build our knowledge to a level which is good enough to perform our respective jobs- maybe even excel in it. That helps us to know what to do, why to do it and how to do it well. That helps us to lead with expertise.

Still, we need to be motivated enough to want to do our jobs, and alert enough to be able to do it well, consistently. To intentionally develop the mindsets and abilities to do what we need to do is to lead oneself.

But even the most accomplished professionals drift from their course, as we too may have done have at some time or the other in our career. Sometimes, we get distracted and lose focus. The tanker Attilio Levoli grounded off Southampton, and one of the factors reported was the Master’s use of the ship’s mobile phone distracting him from his navigational duties during a critical manoeuvre.

Another accident report mentioned a crew member who was walking up the stairs to his cabin with a cup of coffee and a hard-drive after watching a movie in the lounge. He stumbled- as he was not holding the rails, he fell and injured his face. He had to be repatriated home for facial surgery.

There may be days when we may simply be fatigued, or stressed, or feel unwell. Lack of sleep is a big leadership killer. The UK Marine Accident Investigation Branch reported that 'a third of all groundings involved a fatigued officer alone on the bridge at night'. Take for example the grounding of the Danio in the Farne Islands nature reserve, off the east coast of England. The chief officer, who was the officer on watch, had fallen asleep. We all know the days we are irritable and moody when we haven’t slept well -we get into an unhelpful state of mind which could cause us to make wrong decisions.

When we do not organize our time and work space, it comes back to trouble us. On the El Faro, the ship suffered loss of propulsion when it was manoeuvring to disembark the Pilot at San Juan. The investigation determined that an Oiler mistakenly closed the lube oil outlet valve instead of the salt water cooling valve. The error caused the flow of lube oil to the main turbine and gravity tank to stop. The rest of the crew responded by securing the main steam turbine and locking the shaft to prevent bearing damage. This incident was caused by a lack of adequate marking and organization of the workspace.

The sea does not care if we have a problem at home, or we don’t feel motivated enough to do a good job. A single mistake can result in grievous harm to ourselves, our team on board, the ship, the crew and the environment. However, it is possible to navigate through all these challenges and steer yourself to successful leadership. The steering model helps us remember the steps that we can take to ensure that we are at our best every day. The model is explained in detail over five chapters in the book Golden Stripes- Leadership on the High Seas.

steering model

The steering model expands to practical steps such as time management, the essentials of planning on board and helpful habits.

For example, there are tips on how to retain our attention during routine tasks:

  • give yourself time so that you are not rushed despite any distractions that may come up at the last minute
  • set up a ‘red bridge’ status so that non-essential tasks give way to high-priority tasks such as manoeuvring
  • stay ‘mindfully manual’ with techniques such as ‘pattern-interrupts’
  • engage your senses to be aware of all the cues that your workspace is offering you to react in time, and
  • to focus with techniques such as getting in the zone for a task based selective focus and a five-minute preparation.

Leading yourself is all about you. You must lead yourself before you think of leading others. You are the person everyone on the ship and ashore count on to make it happen. It is you, and only you, who is responsible for what you are able to accomplish. You can and should steer your own ‘Leader’ ship.

 

Captain VS Parani, FNI, FICS, CMarTech-IMarEST

Author, Golden Stripes- Leadership on the High Seas (https://www.amazon.com/Golden-Stripes-Leadership-High-Seas/dp/1849953147)

This article also appeared in the Safety4Sea Log May 2018 edition (https://safety4sea.com/steer-your-leader-ship/)

 

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Maritime Leadership Hacks: Keeping Watch with the Smart Watch

'We've been merging with tools since the beginning of human evolution, and arguably, that's one of the things that makes us human beings.'

-Franklin Foer

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Taking care of our health is a must for any leader. This will always be true, though there are new ways to track how well we are doing it. After all, you cannot improve what you cannot measure.

Lack of sleep is a big leadership killer. the UK Marine Accident Investigation Branch reported that 'a third of all groundings involved a fatigued officer alone on the bridge at night'. Take for example the grounding of the Lysblink Seaways (MAIB report no. 25/2015). We all know the days we are irritable and moody when we haven’t had enough sleep. We get into an unhelpful state of mind which could cause us to make wrong decisions.

Enter the smart watch. I use one, and I like it. A few of my seafarer friends- some use it, some don’t. And not all of them leverage the smart watch for all its benefits.

One of the the most useful function is the sleep tracker. This is how it interprets my sleep from the previous night. You can see how I have cycled between the REM and non-REM sleep, and overall it looks I’ve been doing Ok for my age. It’s important - during the deep stages of NREM sleep, the body repairs and regrows tissues, builds bone and muscle, and strengthens the immune system. Maritime professionals need also be aware that if the REM sleep is repeatedly interrupted or shortened, then longer REM “rebound sleep” tends to occur at the next opportunity in compensation (instead of slowly moving through the various stages of non-REM sleep first, the sleeper slips quickly into REM sleep, and stays there longer than usual). There are also long-term effects to chronic poor sleep- the risk of gaining weight, and becoming more prone to cardiovascular disease, infections, and certain types of cancer. The sleep tracker can help warn you when you aren’t getting enough sleep so you can prepare for sleep better next time.

parani sleep2

The sleep tracker can help us take intentional steps towards improving our sleep quality

There are also other helpful features in the smart watch. You can track your daily calorie burn and cardio activity. Apps like At Work app can be used to record your work hours. Dictate notes when you are doing a tank inspection (in intrinsically safe environments). Set alarms to make sure you wake up in time for your next cargo watch.

Of course, it also tells time.

How else do you think smart watch can help mariners lead smartly?

Here's video link to the HE Alert Video on Fatigue: 

#GoldenStripesLeadership #LessonsFromSea #Mariners #CaptainParani #MaritimeLeadership

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Mentoring: Helping leaders create themselves

Bourdon_tube_small.jpg

  

"The delicate balance of mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves."

- Steven Spielberg

 

 

 

 

 

These days when I meet people at social events, I try to focus on getting to know others well rather than just focusing on exchanging business cards. When possible, I ask them their stories, and remind myself that there is something I can learn from everyone.

On one such endeavour, I met Mr. Georg Von Oppen. He is currently the Director of TMH Ltd. which serves the shipping industry in providing equipment spares. He narrated a story from the early years of his career:

After school, I didn’t have any particular direction in which to take my career. By chance, I joined TMH through a mutual acquaintance of my family. The manager of the factory asked me to work on the store-floor and learn about all the products. After a few weeks, he saw me on his rounds and stopped to assess my progress:

“How does this pressure gauge work?” He asked in his usual booming voice.

I gave a feeble response “You plug it into the socket and it reads the pressure”

“Yes, but what makes the gauge know what is the pressure in the pipe?”

I shrug my shoulders.

He then proceeded to explain to me about the Bourdon tube and how the radially formed tubes inside operate without any electrical power.

“Understood?”

I had not grasped the underlying mechanical principles and I said so, shaking my head.

My boss was thoughtful for a minute, and then declared “You’re going to the gauge factory for two weeks. I will inform your supervisor about the arrangements”.

So, the next day I was off to the factory a hundred miles away. They were one of the world’s leading makers of precision pressure gauges and one could learn whatever there is to know about various gauges. I learnt in detail how these gauges could achieve precision at different pressure ranges, and work in various external environments, and what safety features were installed to ensure the gauges would not burst in front of the observer.

When I returned to TMH, I had a spring in my step. My boss observed this, and to test me, asked a few questions, which I promptly answered with pride. The fire of learning and passion for the job had been stoked within me, and there was no looking back.

It started as a short-term apprenticeship, but encouraged by the environment of mentoring, I stayed on at TMH. I could share my knowledge with clients and help them choose the right products for their industrial needs. This in turn helped my company build deeper relationships with their customers. Some years ago, my boss retired and passed on the reins of the company to me.

His act of mentoring helped me find the right direction for my career. He had challenged, inspired and motivated me. He didn’t spoon-feed me but he helped me find the right resource from which I could learn.

Telemachus and Mentor

Telemachus and Mentor from Odyssey. In this depiction from the ancient Greek epic, Mentor (actually Athena in disguise) encourages Telemachus to stand up against the suitors for his mother, Penelope and go abroad to find out what happened to his father, Odysseus. Photo courtesy: Wikipedia commons.

 

These days, I make it a point to encourage my younger colleagues to go on similar learning trips and seminars. We share learning experiences from work and enable each other to create their own learning path. Based on my boss’ philosophy, that is how we view mentoring at TMH. I believe this is a great way to help leaders discover their own potential, and enhance their own leadership abilities.

TMH Cyprus website (http://tmh-eastmed.com/)

Captain VS Parani is the author of Golden Stripes- Leadership on the High Seas, Whittles Publishing (http://www.whittlespublishing.com/Golden_Stripes), and on Amazon (https://www.amazon.com/Golden-Stripes-Leadership-High-Seas/dp/1849953147)

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